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想要他的钱回来！（duh）

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The benefits of technology are far reaching, as expressed in an experience with a couple from Hampton, Va. who were visiting the museum for the first time! (can you believe it?) I said, “let me show you the treasure that exists in your own “back yard”. I gave them the usual 3 minute greeting and an overview of the museum via our new innovative slide presentation. Which, if you have not experienced it, is a brief docent manually controlled slide showing several views highlighting features of the galleries of the museum. After I had finished this greeting and slide presentation, the gentleman said “may I get my money back?” With astonishment, I remarked “why would you want that?” He said.”well, I feel like that we have just had a TOUR OF THE MUSEUM”, His request for a refund was in jest, of course. Naturally, I was pleased with the acceptance and reception by this greeting delivery.

再一次，每天都在继续。

员工的声音

No TV, I'm fine

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I recently gave an educational tour to second graders from Stonebridge School in Chesapeake, Va. We are in the International Small Craft Center, and I am explaining to them about the Sampan boat from the Far East. This boat would be used for a water taxi or small cargo, (like a UPS driver) and that the boat was like a houseboat for the family. I explained that the family gathered back in the boat for the evening. I asked them “what did the family do for entertainment? Did they play Scrabble or Apples-to-Apples or watch TV?” They remarked “no TV!” At that point, a bright little boy said ” I DON’T HAVE A TV, AND I AM FINE!” At that moment, I felt like Art Linkletter!

Just another example how being Docent/Educator can be fun and surprising!

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Visitor Experience – The Library of Congress

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I recently had the pleasure of greeting ladies from The Library of Congress, (Juretta, Susan, & Kris) who were in town for the Virginia Forum at Christopher Newport University. They had been to The Mariners’ Museum on Thursday for a meeting and dinner and had time for a small sampling of the treasures of the museum. They decided it would be a good opportunity for a further look. They were especially interested in The监视器Center, and I was pleased to provide them with a few of the in-depth aspects of the center and the historic Battle of Hampton Roads. I also gave them a view of our new and innovative slide-show highlighting the other galleries. What a joy to have real scholars who are interested in what the museum has to offer. I expect to see them on a return visit in the future.

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游客体验 - 历史种子

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When I give school group tours, I always tell the students that we can only see a part of the museum, and that they should come with their family and spend more time, as there are lot of great history related things to see here. Recently, I was giving a tour to some 5th graders from Williamsburg, and gave them the usual welcome back and bring their family. The next day, on a Saturday, a young student came in with his mother, his soccer practice having been rained out. He and his mother co-mingled in the tour I was giving with some adults, and the young student seemed to know all the answers to the question inter-play. I said “have you been here before?”. He answered that he had been in my school tour the day before!

Some where along the line the “seeds of history” had been planted. What a nice feeling!

员工的声音

Visitor Experience – School Group from Kentucky

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最近，我很高兴向肯塔基州的一些年轻小学生巡回演出，而我在等待的时候，我告诉他们我喜欢为他们提供这些旅行和教学历史。尤其是因为我是九个的祖父，并且多年来都很喜欢他们，而且当我年龄的时候，我没有祖父。他们俩都死了。一个小女孩说道：“我也没有祖父。”我说：“如果我今天成为你的祖父怎么样！”第二个小学生前进，说：“我也没有祖父”。不用说，我填补了这一经历。

This is another reason that being a docent is so gratifying at The Mariners’ Museum.

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